This policy describes how PromptHealth Inc. (the “Company,” “PromptHealth,” “us,” or “we”) collects, uses, and shares personal information. Please note that the information we collect from you depends on our relationship to you so not every type of information is collected from everyone.
This website collects various types of information, such as:
Wellness Provider/Center/Company information: We collect the name, contact information, details of services, and credit card information for all paid subscriptions.
Wellness Seeker information: We collect the name, email, and phone number of Wellness Seekers at the time of creating an account. This information is required so Wellness Providers can contact the Seeker at the time of a requested booking. Further basic demographic information is optional, and we only recommend providing demographic information to assist Wellness Seekers with a better search for a provider.
Website interactions, logs and third party cookies and tracking: We use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms. We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.
Email connectivity: We collect your emails to stay connected with updates for marketing purposes, feedback and support.
Please rest assured that this site shall only collect personal information that you knowingly and willingly provide by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested and any additional uses specifically provided on this site.
PromptHealth Inc. may have the occasion to collect non-personal anonymous demographic information, such as age, gender, location, as well as the type of browser you are using, IP address, type of operating system, at a later time, that will assist us in providing and maintaining superior quality service.
In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations:
You can make the following choices regarding your personal information:
PromptHealth Inc. greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in PromptHealth Inc. products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.
We have procedures in place to receive and respond to complaints and inquiries about handling your personal information.
No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of unauthorized access to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
For our business partners, our website and App permit you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.
The following additional information relates to our privacy practices: